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Thank you for your interest in learning more about our company. In an effort to answer your inquiries, the following information is provided for your convenience.​​​​

We respect your privacy

When you communicate with us, any personal information, provided by you, will be treated by Merck Canada Inc. with full respect of your privacy and you have the right to access your personal data. Any information you provide, including an adverse event or product quality complaint, may be shared with regulatory agencies, our affiliates, and business partners with whom we have contractual agreements. These entities may be located outside Canada. For more information about our company’s privacy commitment please visit :​​​​​​​​

Merck Canada Inc.

16750 Trans-Canada Hwy.
Kirkland (Québec)
H9H 4M7

  +1 514-428-8600, 1-800-567-2594


Merck Canada Inc. appreciates the time you take to contact us. We would be pleased to provide you with information about our company.

For information on our products and for medical or health-related inquiries, your healthcare professional (physician, pharmacist, nurse, etc.) is the most qualified person to respond. The answer to your questions may vary based on your health condition; we thus invite you to please consult your healthcare professional.

To report an adverse event involving any Merck Canada Inc. product, please contact the Medical Information Centre directly at 1-800-567-2594.

If you are interested in employment opportunities at Merck Canada Inc., please consult the Careers Section of our website.

For Canadian Health Care Professionals

To ask medical questions, report adverse experiences or product complaints, or to provide comments on any Merck Canada Inc. product, please contact our Medical Information Centre:

  1-800-567-2594, or 514-428-8600

  1-877-428-8675, or 514-428-8675

We are available between 8:30 am and 4:30 pm EST during business days. Outside of these hours, you can leave a detailed message and we will follow up with you the next business day.

Worldwide Contacts

Worldwide contact information is available here.​​​