{"id":1930,"date":"2021-04-05T19:15:09","date_gmt":"2021-04-05T19:15:09","guid":{"rendered":"https:\/\/vip2-msd.com\/canada\/?page_id=1930"},"modified":"2026-08-06T16:14:07","modified_gmt":"2026-08-06T16:14:07","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.merck.ca\/fr\/contact-us\/","title":{"rendered":"Nous contacter"},"content":{"rendered":"\n<style>.no-margin-top{margin-top: 0px !important;} .ask-btn{border: 1px solid white;\n    padding: 10px;} .white-font{color:#fff;}<\/style>\n\n\n\n<h1 class=\"wp-block-heading\">Nous contacter<\/h1>\n\n\n\n<p><strong>Merck Canada Inc.<\/strong><br>16750, route Transcanadienne<br>Kirkland (Qu\u00e9bec) H9H&nbsp;4M7<br><strong><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"><\/strong><\/strong> <strong><a href=\"tel:1-800-361-7031\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Cliquez pour appeler 1-800-361-7031\">1-800-361-7031<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading\" style=\"font-size:30px; line-height: 35px;\">Demandes d\u2019information g\u00e9n\u00e9rale&nbsp;<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p><span style=\"font-weight: 400;\">Pour parler \u00e0<\/span> <span style=\"font-weight: 400;\">un employ\u00e9 de Merck\u00a0Canada, communiquez avec notre si\u00e8ge social canadien<\/span><b>.<\/b><span style=\"font-weight: 400;\"> Voici comment vous pouvez nous joindre\u00a0:<\/span><\/p>\n<p><strong>Merck Canada Inc.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">16750, route\u00a0Transcanadienne<br \/><\/span><span style=\"font-weight: 400;\">Kirkland (Qu\u00e9bec)\u00a0 H9H\u00a04M7<\/span><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\" width=\"13\" height=\"13\" \/><\/strong><strong>\u00a0<b>T\u00e9l\u00e9phone\u00a0<\/b>: <a href=\"tel:514-428-7920\" target=\"_blank\" rel=\"noreferrer noopener\">514-428-7920<\/a><br \/><\/strong><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\" width=\"13\" height=\"13\" \/>\u00a0<b>Num\u00e9ro sans frais\u00a0<\/b>: <a href=\"tel:1-800-361-7031\" aria-label=\"Cliquez pour appeler 1-800-361-7031\" target=\"_blank\" rel=\"noreferrer noopener\">1-800-361-7031<\/a><\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Pour obtenir de plus amples renseignements sur l\u2019obtention de soutien sous forme de <\/span><b>dons de charit\u00e9 ou de bienfaisance<\/b><span style=\"font-weight: 400;\"> ou pour pr\u00e9senter une demande, veuillez <\/span><a href=\"https:\/\/www.merck.ca\/fr\/apercu-de-lentreprise\/apercu-de-la-durabilite\/philanthropie\/\"><span style=\"font-weight: 400;\">cliquer ici<\/span><\/a><span style=\"font-weight: 400;\">. Seules les demandes pr\u00e9sent\u00e9es en ligne seront prises en consid\u00e9ration.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pour<strong> Merck\u00a0Sant\u00e9 animale<\/strong>, veuillez consulter\u00a0<\/span>: <a href=\"https:\/\/www.merck-sante-animale.ca\/\">www.merck-sante-animale.ca<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Produits de Sant\u00e9 animale&nbsp;<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p>Pour toutes questions concernant les produits de Merck Sant\u00e9 animale, pour signaler un effet ind\u00e9sirable, \u00a0une plainte li\u00e9e \u00e0 la qualit\u00e9 d\u2019un produit ou une erreur m\u00e9dicamenteuse, veuillez communiquer avec notre\u00a0Service \u00e0 la client\u00e8le au\u00a0:<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\" width=\"13\" height=\"13\" \/><\/strong><strong><b>T\u00e9l\u00e9phone\u00a0<\/b>: <a href=\"tel:1-866-683-7838\" target=\"_blank\" rel=\"noreferrer noopener\">1-866-683-7838<\/a><br \/>Site Web : <a href=\"http:\/\/www.merck-sante-animale.ca\">www.merck-sante-animale.ca<\/a><br \/><\/strong><strong>Heures de service\u00a0:\u00a0<\/strong>Du lundi au vendredi, de 8 h 30 \u00e0 16 h 30 (HE), sauf les jours f\u00e9ri\u00e9s.\u00a0<\/p>\n<p>Si vous communiquez avec nous en dehors des heures d\u2019ouverture, veuillez laisser un message et quelqu\u2019un vous r\u00e9pondra le jour ouvrable suivant, selon la nature de votre question.\u00a0Pour toute urgence m\u00e9dicale concernant un animal expos\u00e9 \u00e0 un produit Merck Sant\u00e9 Animale, veuillez contacter Safety Call International au 1-833-224-2007. Pour toute urgence m\u00e9dicale concernant un humain expos\u00e9 \u00e0 un produit Merck de Sant\u00e9 Animale, veuillez contacter le centre antipoison Rocky Mountain au 1-866-767-5074.<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Soutien \u00e0 la client\u00e8le en sant\u00e9 humaine<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p><span style=\"font-weight: 400;\">Pour rejoindre notre centre de Soutien \u00e0 la client\u00e8le:<\/span><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2025\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\" width=\"19\" height=\"19\" \/> Courriel :\u00a0<a href=\"mailto:montreal.orderdesk@merck.com\">montreal.orderdesk@merck.com<\/a><br \/><\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\" width=\"13\" height=\"13\" \/><strong> T\u00e9l\u00e9phone : <a href=\"tel:1-800-463-7251\" aria-label=\"Cliquez pour appeler 1-800-463-7251\" target=\"_blank\" rel=\"noreferrer noopener\">1-800-463\u20117251<\/a><\/strong><br \/><strong>Portail de commande :<\/strong> <strong><a href=\"https:\/\/commandesmerck.ca\" target=\"_blank\" rel=\"noopener\">commandesmerck.ca<\/a><\/strong><\/p>\n<p>Pour joindre notre service des comptes clients :<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2025\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\" width=\"19\" height=\"19\" \/> Courriel :\u00a0<a href=\"mailto:collectionscanada@merck.com\">collectionscanada@merck.com<\/a><br \/><\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\" width=\"13\" height=\"13\" \/><strong> T\u00e9l\u00e9phone : <a href=\"tel:1-866-463-7251\" target=\"_blank\" rel=\"noreferrer noopener\">1-866-463-7251<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Demandes des m\u00e9dias<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p><span style=\"font-weight: 400;\">Les journalistes qui veulent poser des questions de nature g\u00e9n\u00e9rale au sujet de Merck Canada ou de nos produits doivent communiquer avec notre Centre de presse.<br><\/span><\/p>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" class=\"wp-image-2025\" style=\"width: 19px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\"> <strong>Courriel&nbsp;:&nbsp;<a href=\"mailto:mediacanada@merck.com\">mediacanada@merck.com<\/a><br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"> T\u00e9l\u00e9phone&nbsp;: <a href=\"tel:1-833-906-3725\" target=\"_blank\" rel=\"noreferrer noopener\">1-833-90MERCK (1-833-906-3725)<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Programmes de soutien pour les patients<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p><span style=\"font-weight: 400;\">Merck&nbsp;Canada offre de nombreux programmes de soutien aux patients con\u00e7us pour les aider en leur fournissant des services et en leur assurant un acc\u00e8s au traitement prescrit par leur professionnel de la sant\u00e9. Ces programmes sont offerts aux patients admissibles par l\u2019interm\u00e9diaire de leur professionnel de la sant\u00e9. Pour confirmer leur admissibilit\u00e9, les patients doivent communiquer avec leur professionnel de la sant\u00e9.<\/span><\/p>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"45\" class=\"wp-image-4874\" style=\"width: 120px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2022\/05\/Merck_Sante_Oncologie-01-1.png\" alt=\"Logo du programme de soutien aux patients de Merck Sant\u00e9 - Oncologie\"> <br><strong>Programme MERCK&nbsp;SANT\u00c9<span style=\"font-size: 30%; line-height: 20px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span>&nbsp;\u2013&nbsp;Oncologie&nbsp;:<\/strong> KEYTRUDA<sup>\u00ae<\/sup> (pembrolizumab)<b><br><\/b>Du lundi au vendredi, de 8&nbsp;h \u00e0 20&nbsp;h (HE)<strong><br><strong><strong><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"><\/strong><\/strong><\/strong><\/strong> <strong>T\u00e9l : <a href=\"tel:1-855-549-9416\">1-855-549-9416<\/a><\/strong><br><strong><strong><strong><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Phone icon\"><\/strong><\/strong><\/strong><\/strong> <strong>T\u00e9l : <a href=\"tel:1-855-549-9415\">1-855-549-9415<\/a><\/strong><b><br><\/b><strong><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" class=\"wp-image-2025\" style=\"width: 19px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\"> Courriel&nbsp;: <a href=\"mailto:keytruda@bayshore.ca\">keytruda@bayshore.ca<\/a><br><\/strong><\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"240\" height=\"39\" class=\"wp-image-4855\" style=\"width: 240px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2022\/05\/Merck_Sante_Programme-daide-pour-test-de-biomarqueur_CMYK_F.png\" alt=\"Logo du programme d\u2019assistance li\u00e9e aux tests de Merck Sant\u00e9\"> <br><strong>Programme d\u2019assistance li\u00e9e aux tests de MERCK&nbsp;SANT\u00c9<span style=\"font-size: 30%; line-height: 20px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span><br><\/strong>Du lundi au vendredi, de 8&nbsp;h&nbsp;30 \u00e0 20&nbsp;h (HE)<strong><br><strong><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"><\/strong><\/strong><\/strong><b><strong>T\u00e9l <\/strong><\/b><strong>: <a href=\"tel:1-888-988-1888\">1-888-988-1888<\/a><br><strong><strong><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"><\/strong><\/strong><\/strong>T\u00e9l : <a href=\"tel:1-450-506-0338\">1-450-506-0338<\/a><\/strong><b><br><\/b><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" class=\"wp-image-2025\" style=\"width: 19px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\"><strong> Courriel&nbsp;: <a href=\"mailto:DynacarePharma@dynacare.ca\">DynacarePharma@dynacare.ca<\/a><\/strong><\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"48\" class=\"wp-image-4856\" style=\"width: 130px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2022\/05\/MerckSante_Specialite.png\" alt=\"Logo du programme de soutien aux patients Merck Sant\u00e9, Programme \u2013 Produits sp\u00e9cialis\u00e9s\"> <br><strong>MERCK&nbsp;SANT\u00c9<span style=\"font-size: 30%; line-height: 20px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span>, Programme \u2013 Produits Sp\u00e9cialis\u00e9s&nbsp;: <\/strong>TEMODAL<b><sup>\u00ae<\/sup><\/b> (t\u00e9mozolomide), WELIREG<b><sup>\u00ae<\/sup><\/b> (belzutifan)<strong><br><\/strong>Du lundi au vendredi, de 8&nbsp;h \u00e0 20&nbsp;h (HE)<br><strong><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"><\/strong><\/strong> <strong>T\u00e9l : <a href=\"tel:1-877-494-0454\">1-877-494-0454 <\/a><\/strong><br><strong><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"><\/strong><\/strong> <strong>T\u00e9l :&nbsp; <a href=\"tel:1-877-656-0686\">1-877-656-0686<\/a><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" class=\"wp-image-2025\" style=\"width: 19px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\"><strong> Courriel&nbsp;: <a href=\"mailto:merckcarespecialty@innomar-strategies.com\">merckcarespecialty@innomar-strategies.com<\/a><\/strong><br><\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"52\" class=\"wp-image-4857\" style=\"width: 150px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2022\/05\/MerckSante_P-_-H-Comp.-Program-Fr.png\" alt=\"Logo du programme de soutien \u00e0 titre compassionnel de Merck Sant\u00e9 \u2013 Soins primaires et soins hospitaliers\"> <br><strong>Programme de soutien \u00e0 titre compassionnel de MERCK&nbsp;SANT\u00c9<span style=\"font-size: 30%; line-height: 20px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span> \u2013 Soins primaires et soins hospitaliers&nbsp;:<\/strong> EMEND<sup>\u00ae<\/sup> (apr\u00e9pitant), STROMECTOL<sup>\u00ae<\/sup> (ivermectine) et GARDASIL<sup>\u00ae<\/sup>9 (vaccin recombinant nonavalent contre le virus du papillome humain)<br>Du lundi au vendredi, de 8&nbsp;h \u00e0 20&nbsp;h (HE)<br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"><\/strong> <strong>T\u00e9l : <a href=\"tel:1-866-906-3725\">1-866-906-3725<\/a><\/strong><br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"> T\u00e9l : <a href=\"tel:1-800-754-0151\" aria-label=\"Cliquez pour appeler 1-800-754-0151\">1-800-754-0151<\/a><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" class=\"wp-image-2025\" style=\"width: 19px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\"> <strong>Courriel&nbsp;: <a href=\"mailto:merckcarephc@innomar-strategies.com\">merckcarephc@innomar-strategies.com<\/a><\/strong><br><\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"59\" class=\"wp-image-4859\" style=\"width: 130px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2022\/05\/Merck-MyChoice-Fr-1-e1652301415106.png\" alt=\"Logo du Programme MonChoix de Merck\"> <br><b>Programme MonChoix<span style=\"font-size: 30%; line-height: 20px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span> de Merck (carte de co-paiement)\u00a0: <\/b>INVANZ<sup>\u00ae<\/sup> (ertap\u00e9nem), POSANOL<sup>\u00ae<\/sup> (posaconazole), TEMODAL<sup>\u00ae<\/sup> (t\u00e9mozolomide)<b><br><\/b>Du lundi au vendredi, de 8\u00a0h \u00e0 21\u00a0h (HE)<br>Le samedi, de 11\u00a0h \u00e0 16\u00a0h (HE)<br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"> <strong>T\u00e9l : <a href=\"tel:1-866-794-3574\">1-866-RxHelp4 <\/a><strong><a href=\"tel:18667943574\">(1-866-794-3574)<\/a><\/strong><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" class=\"wp-image-2025\" style=\"width: 19px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\"> <strong>Courriel\u00a0: <a href=\"mailto:questions@rxhelp.ca\" aria-label=\"Cliquez ici pour envoyer un courriel \u00e0 questions@rxhelp.ca>questions@rxhelp.ca<\/a><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2245\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/web.png\" alt=\"web icon\"> <strong>Site Web :<\/strong> <strong><a href=\"https:\/\/www.rxhelpone.ca\/fr\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.rxhelpone.ca\/fr<br><\/a><\/strong><\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Programme DIFICID<sup>\u00ae<\/sup> de Merck (carte de co-paiement)&nbsp;: <\/strong>DIFICID<sup>\u00ae<\/sup> (fidaxomicine)<br>Du lundi au vendredi, de 8&nbsp;h \u00e0 21&nbsp;h (HE)<br>Le samedi, de 11&nbsp;h \u00e0 16&nbsp;h (HE)<br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"> <strong>T\u00e9l : <a href=\"tel:1-866-794-3574\">1-866-RxHelp4 (1-866-794<\/a><a href=\"tel:1 866-794-3574\">-3574)<\/a><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" class=\"wp-image-2025\" style=\"width: 19px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\"> <strong>Courriel&nbsp;<\/strong>: <strong><a href=\"mailto:questions@rxhelp.ca\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Cliquez ici\"><\/a><strong><a href=\"mailto:questions@rxhelp.ca\">questions@rxhelp.ca<\/a><\/strong><br><\/strong><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-7617\" style=\"width: 20px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2025\/03\/03240_MERCK_ICON_DARK_BLUE_RGB_Download.png\" alt=\"download icon\"> Pour t\u00e9l\u00e9charger la carte \u00e9lectronique DIFICID<sup>\u00ae<\/sup>, cliquez ici : <strong><a href=\"https:\/\/www.rxhelpone.ca\/fr\/l\/dificid\">https:\/\/www.rxhelpone.ca\/fr\/l\/dificid<\/a><\/strong><br><\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><b>Programme PREVYMIS<sup><strong>\u00ae<\/strong><\/sup> de Merck (carte de co-paiement)&nbsp;:<\/b> PREVYMIS<sup>\u00ae<\/sup> (l\u00e9termovir)<br>Du lundi au vendredi, de 8&nbsp;h \u00e0 21&nbsp;h (HE)<br>Le samedi, de 11&nbsp;h \u00e0 16&nbsp;h (HE)<strong><br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"> T\u00e9l :<a href=\"tel:1-866-794-3574\">1-866-RxHelp4 (1-866 794-3574<\/a><\/strong>)<br><strong><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" class=\"wp-image-2025\" style=\"width: 19px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\"><\/strong> <strong>Courriel&nbsp;: <a href=\"mailto:questions@rxhelp.ca\" aria-label=\"Cliquez ici pour envoyer un courriel \u00e0 questions@rxhelp.ca\">questions@rxhelp.ca<\/a><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-7617\" style=\"width: 20px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2025\/03\/03240_MERCK_ICON_DARK_BLUE_RGB_Download.png\" alt=\"download icon\"> Pour t\u00e9l\u00e9charger la carte \u00e9lectronique PREVYMIS<sup>\u00ae<\/sup>, cliquez ici : <a href=\"https:\/\/www.rxhelpone.ca\/fr\/l\/Prevymis\"><strong>https:\/\/www.rxhelpone.ca\/fr\/l\/Prevymis<\/strong><\/a><\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"64\" class=\"wp-image-4858\" style=\"width: 80px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2022\/05\/MerckForYou-Fr-FC-Pos-e1652301368509.jpg\" alt=\"Logo de la carte Merck pour TOI\"> <br><strong><b>Carte Merck Pour TOI<span style=\"font-size: 40%; line-height: 22px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span> :<\/b><\/strong> DELSTRIGO<sup>\u00ae <\/sup>(doravirine\/lamivudine\/fumarate de t\u00e9nofovir disoproxil),<sup> <\/sup>ISENTRESS<sup>\u00ae<\/sup>(ralt\u00e9gravir), ISENTRESS HD<sup>\u00ae<\/sup> (ralt\u00e9gravir), PIFELTRO<sup>\u00ae<\/sup>(doravirine)<strong><b><br><\/b><\/strong><em>Pour de l\u2019aide concernant les demandes de remboursement&nbsp;:<\/em><br>Du lundi au vendredi, de 8&nbsp;h \u00e0 21&nbsp;h (HE)<br><span style=\"font-weight: 400;\">Le samedi, de 11&nbsp;h \u00e0 16&nbsp;h (HE)<br><\/span><strong><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"><\/strong><\/strong> <strong>T\u00e9l :<\/strong> <strong><a href=\"tel:1-800-461-6579\" aria-label=\"Cliquez pour appeler 1-800-461-6579\">1-800-461-6579<\/a>, <\/strong>Option 1<strong><br><\/strong><em>Pour de l\u2019aide concernant l\u2019inscription&nbsp;:<\/em><br><span style=\"font-weight: 400;\">Du lundi au vendredi, de 8&nbsp;h \u00e0 16&nbsp;h (HE)<\/span><br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"><\/strong> <span style=\"font-weight: 400;\"><strong>T\u00e9l :<\/strong> <\/span><strong><a href=\"tel:1-888-513-4464\">1-888-513-4464<\/a><\/strong>, Option 1<br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2025\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\"> <strong style=\"font-weight: bold;\">Courriel<\/strong> <strong>: <a href=\"mailto:questions@rxhelp.ca\" aria-label=\"Cliquez ici pour envoyer un courriel \u00e0 questions@rxhelp.ca\">questions@rxhelp.ca<\/a><\/strong><br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2245\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/web.png\" alt=\"web icon\"><\/strong> <strong>Site Web : <a href=\"http:\/\/mymercksupport.ca\/fr\">http:\/\/mymercksupport.ca\/fr<\/a><\/strong><br><\/p>\n\n\n\n<div style=\"height:2rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"100\" class=\"wp-image-7549\" style=\"width: 200px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2025\/03\/MerckSanteIntegrate2.png\" alt=\"Logo du programme de soutien aux patients Merck Care Int\u00e9grer\"><br><strong>Programme de soutien aux patients&nbsp;MERCK CARE<b><span style=\"font-size: 40%; line-height: 22px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span> Int\u00e9grer&nbsp;:<\/b> <\/strong>WINREVAIR<sup>\u00ae<\/sup>(sotatercept)<strong><b><br><\/b><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"><\/strong><\/strong> <strong>T\u00e9l :<\/strong> <strong><a href=\"tel:1-888-959-3947\" aria-label=\"Cliquez pour appeler 1-888-959-3947\"><\/a><strong><strong><a href=\"tel:1-888-959-3947\" aria-label=\"Cliquez pour appeler 1-888-959-3947\">1-888-959-3947<\/a><\/strong><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"><\/strong> <span style=\"font-weight: 400;\"><strong>T\u00e9l\u00e9c. :<\/strong> <\/span><strong><a href=\"tel:1-888-959-3947\" aria-label=\"Cliquez pour appeler 1-888-959-3947\"><\/a><strong><a href=\"tel:1-877-658-2135\">1-877-658-2135<\/a><\/strong><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" class=\"wp-image-2025\" style=\"width: 19px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\"> <strong style=\"font-weight: bold;\">Courriel<\/strong> <strong>: <a href=\"mailto:info@merckcareintegrate.com\">info@merckcareintegrate.com<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Centre d\u2019information m\u00e9dicale<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p>Professionnels de la sant\u00e9 canadiens<\/p>\n<p><b><i>Poser une question de nature m\u00e9dicale<br \/><\/i><\/b><span style=\"font-weight: 400;\">Pour des questions de nature m\u00e9dicale sur un produit de Merck, veuillez communiquer avec notre Centre d\u2019information m\u00e9dicale.<\/span><\/p>\n<p><strong><span style=\"font-weight: 400;\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2245 size-medium\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/web.png?w=13\" alt=\"web icon\" width=\"13\" height=\"13\" \/> Site Web<\/strong>\u00a0<\/span>: <a href=\"https:\/\/www.askmerck.ca\/fr\">www.askmerck.ca<\/a><br \/><\/strong><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2025\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\" width=\"19\" height=\"19\" \/> Courriel : <a href=\"mailto:medinfocanada@merck.com\">medinfocanada@merck.com<\/a><br \/><\/strong><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\" width=\"13\" height=\"13\" \/> T\u00e9l\u00e9phone : <a href=\"tel:1-800-567-2594\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Cliquez pour appeler le num\u00e9ro 1-800-567-2594\" >1-800-567-2594 <\/a><\/strong>, poste 2\u00a0<br \/><b>Heures de service\u00a0: <\/b>Du lundi au vendredi, de 8 h 30 \u00e0 16 h 30 (HE), sauf les jours f\u00e9ri\u00e9s.\u00a0<\/p>\n<p>Si vous communiquez avec nous en dehors des heures d\u2019ouverture, veuillez laisser un message et quelqu\u2019un vous r\u00e9pondra le jour ouvrable suivant, selon la nature de votre question.\u00a0<\/p>\n<p><span style=\"font-weight: 400;\"><strong>Trouver une fiche technique sant\u00e9-s\u00e9curit\u00e9<br \/><\/strong><\/span>Les fiches techniques sant\u00e9-s\u00e9curit\u00e9 des produits de Merck<span style=\"font-weight: 400;\"> sont accessibles (en anglais) \u00e0 l\u2019adresse\u00a0:<\/span><br \/><a href=\"http:\/\/www.merck.com\/\">www.merck.com\u00a0<\/a><span style=\"font-weight: 400;\">sous Products, Safety Data Sheets (SDS).\u00a0<\/span><\/p>\n<p><strong>Obtenir des \u00e9chantillons de produits<br \/><\/strong><span style=\"font-weight: 400;\">Les professionnels de la sant\u00e9 canadiens qui souhaitent obtenir des \u00e9chantillons de produits doivent communiquer avec Merck.<\/span><\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2025\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\" width=\"19\" height=\"19\" \/><\/strong> <strong>Courriel\u00a0:\u00a0<a href=\"mailto:medinfocanada@merck.com\">medinfocanada@merck.com<\/a><br \/><\/strong><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\" width=\"13\" height=\"13\" \/> T\u00e9l\u00e9phone : <a href=\"tel:1-800-567-2594\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Cliquez pour appeler le num\u00e9ro 1-800-567-2594\">1-800-567-2594<\/a><\/strong> , poste 3<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">D\u00e9clarer un effet ind\u00e9sirable ou d\u00e9poser une plainte li\u00e9e \u00e0 la qualit\u00e9 d\u2019un produit<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p><span style=\"font-weight: 400;\">Les professionnels de la sant\u00e9 et les patients au Canada sont invit\u00e9s \u00e0 signaler les effets ind\u00e9sirables (effets secondaires) ou \u00e0 formuler des <\/span><b>plaintes li\u00e9es \u00e0 la qualit\u00e9<\/b><span style=\"font-weight: 400;\"> des produits d\u2019ordonnance, des vaccins ou des instruments m\u00e9dicaux de Merck.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pour signaler un effet ind\u00e9sirable ou formuler une plainte li\u00e9e \u00e0 la qualit\u00e9 d\u2019un produit, veuillez communiquer avec notre Centre d\u2019information m\u00e9dicale.<\/span><\/p>\n<p><strong><span style=\"font-weight: 400;\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2245 size-medium\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/web.png?w=13\" alt=\"Website icon\" width=\"13\" height=\"13\" \/> Site\u00a0Web<\/strong>\u00a0<\/span>: <a href=\"https:\/\/www.askmerck.ca\/fr\">www.askmerck.ca<\/a><br \/><\/strong><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2025\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\" width=\"19\" height=\"19\" \/> Courriel :\u00a0<a href=\"mailto:medinfocanada@merck.com\">medinfocanada@merck.com<\/a><br \/><\/strong><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\" width=\"13\" height=\"13\" \/> T\u00e9l\u00e9phone : <a href=\"tel:1-800-567-2594\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Cliquez pour appeler le num\u00e9ro 1-800-567-2594\">1-800-567-2594<\/a><\/strong>, poste 2\u00a0<br \/><b>Heures de service\u00a0: <\/b>Du lundi au vendredi, de 8 h 30 \u00e0 16 h 30 (HE), sauf les jours f\u00e9ri\u00e9s.\u00a0<\/p>\n<p>Si vous communiquez avec nous en dehors des heures d\u2019ouverture, veuillez laisser un message et quelqu\u2019un vous r\u00e9pondra le jour ouvrable suivant, selon la nature de votre question.\u00a0<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Demande de renseignements concernant la stabilit\u00e9 des produits<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p>Professionnels de la sant\u00e9 canadiens qui ont des questions sur la stabilit\u00e9 des produits&nbsp;: <\/p>\n\n\n\n<p><strong>Pour un vaccin de Merck&nbsp;:<\/strong> soumettez en ligne la question sur la stabilit\u00e9 en utilisant le Calculateur de stabilit\u00e9 accessible \u00e0 l\u2019adresse <a href=\"https:\/\/askmerck.ca\/fr\/\">www.askmerck.ca<\/a><\/p>\n\n\n\n<p>Vous devrez entrer en ligne les d\u00e9tails de l\u2019\u00e9cart de temp\u00e9rature pour chaque vaccin touch\u00e9. Le calculateur de stabilit\u00e9 thermique effectuera l\u2019\u00e9valuation rapidement et vous aurez la possibilit\u00e9 de t\u00e9l\u00e9charger les r\u00e9sultats de cette \u00e9valuation en particulier directement \u00e0 partir du portail.<\/p>\n\n\n\n<p><strong>Pour un produit de Merck (autre que les vaccins)&nbsp;:<\/strong> soumettez la question sur la stabilit\u00e9 en communiquant avec nous \u00e0 l\u2019adresse&nbsp;:<br><br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2245\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/web.png\" alt=\"Ic\u00f4ne de site web\"> <strong><strong>Site&nbsp;Web<\/strong>&nbsp;: <a href=\"https:\/\/www.askmerck.ca\/fr\">www.askmerck.ca\/fr<\/a><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" class=\"wp-image-2025\" style=\"width: 19px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/email.png\" alt=\"Ic\u00f4ne de courriel\"> <strong>Courriel&nbsp;:&nbsp;<a href=\"mailto:medinfocanada@merck.com\">medinfocanada@merck.com<\/a><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/phone.png\" alt=\"Ic\u00f4ne de t\u00e9l\u00e9phone\"> <strong>T\u00e9l\u00e9phone&nbsp;: <a href=\"tel:1-800-567-2594\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Cliquez pour appeler le num\u00e9ro 1-800-567-2594\">1-800-567-2594<\/a><\/strong>, poste 2 <br><strong>Heures de service&nbsp;:<\/strong> Du lundi au vendredi, de 8&nbsp;h&nbsp;30 \u00e0 16&nbsp;h&nbsp;30 (HE), sauf les jours f\u00e9ri\u00e9s.<\/p>\n\n\n\n<p>Des renseignements sur l\u2019entreposage et la stabilit\u00e9 des produits d\u2019ordonnance, des vaccins ou des instruments m\u00e9dicaux de Merck sont accessibles dans les monographies de produit aux adresses suivantes&nbsp;:&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" class=\"wp-image-2163\" style=\"width: 60px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/merck-circle-logo.png\" alt=\"Ic\u00f4ne de Merck.ca\"><br><strong>Merck.ca<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p>Liste des produits<br><a href=\"https:\/\/www.merck.ca\/fr\/recherche-et-produits\/products-list\/\" aria-label=\"Cliquez pour voir la page de la liste des produits\"  target=\"_blank\" rel=\"noreferrer noopener\">Voir maintenant<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\"><img decoding=\"async\" style=\"\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/askMerckLogo.png?w=60\" alt=\"Logo du portail d\u2019information m\u00e9dicale AlloMerck\"><br><strong>AlloMerck<span style=\"font-size: 40%; line-height: 22px; vertical-align: top; mso-text-raise: 85%;\">\u00ae<\/span><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p><a href=\"https:\/\/askmerck.ca\/fr\/\" aria-label=\"Cliquez ici pour consulter la page merck.ca\">Voir maintenant<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Patients et consommateurs<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p>Si vous avez des questions concernant votre traitement ou si vous avez besoin de renseignements plus d\u00e9taill\u00e9s sur un produit de Merck, nous vous recommandons de communiquer avec votre m\u00e9decin, pharmacien, infirmi\u00e8re ou autre professionnel de la sant\u00e9 qualifi\u00e9, car nous ne pouvons pas fournir de conseils m\u00e9dicaux aux patients. Votre professionnel de la sant\u00e9 est la meilleure personne-ressource pour tout ce qui touche votre sant\u00e9.&nbsp;<\/p>\n\n\n\n<p>Des renseignements sur les produits de Merck se trouvent aux adresses suivantes&nbsp;:&nbsp;<\/p>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" class=\"wp-image-2163\" style=\"width: 60px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/merck-circle-logo.png\" alt=\"Ic\u00f4ne de Merck.ca\"><br><strong>Merck.ca<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Voir les renseignements sur l\u2019oncologie&nbsp;<br><a href=\"https:\/\/www.merck.ca\/fr\/recherche-et-produits\/oncologie\/\" aria-label=\"Cliquez ici pour consulter la page d'oncologie\">Voir maintenant<\/a><\/p>\n\n\n\n<p>Voir les renseignements sur les vaccins<br><a href=\"https:\/\/www.merck.ca\/fr\/recherche-et-produits\/vaccins\/\" aria-label=\"Cliquez ici pour consulter la page vaccins\">Voir maintenant<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Consulter les renseignements sur les maladies infectieuses&nbsp;<br><a href=\"https:\/\/www.merck.ca\/fr\/recherche-et-produits\/maladies-infectieuses\/\" aria-label=\"Cliquez ici pour consulter la page maladies-infectieuses\">Voir maintenant<\/a><\/p>\n\n\n\n<p>Voir les renseignements sur les troubles cardiom\u00e9taboliques&nbsp;<br><a href=\"https:\/\/www.merck.ca\/fr\/recherche-et-produits\/troubles-cardiometaboliques\/\" aria-label=\"Cliquez ici pour consulter la page troubles-cardiometaboliques\">Voir maintenant<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div id=\"mco-title-block-block_03181ca924a13d6706363540ecef31ef\"\n\t class=\"mco-title-block mccberg-block mt-2 mb-2 aligncenter has-background full negative\"\n\t style='background-image: url(https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/04\/askmerck_bkg.jpg?w=1600&#038;quality=80&#038;allow_lossy=1);'>\n\t<div class=\"wrapper\">\n\t\t<div class=\"mco-title-block-content\">\n\t\t\t\n\t\t\t<h2 class=\"custom-heading block mco-title-block-title fixed-h2\"   >Vous \u00eates un professionnel de la sant\u00e9 et vous avez des questions ou des commentaires sur nos produits?<\/h2>\t\t\t\t\t\t\t<p class=\"mco-title-block-description\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3717 size-medium\" src=\"https:\/\/www.merck.ca\/fr\/wp-content\/uploads\/sites\/83\/2021\/08\/Ask_Merck_R_Full_Logo_RGB_Reversed-FR.png?w=300\" alt=\"ALLO icon\" width=\"300\" height=\"134\" \/><\/p>\n<\/p>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"mco-title-block-cta-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t<a\n                            class=\"btn mco-title-block-cta-btn\"\n                            href=\"https:\/\/askmerck.ca\/fr?utm_source=merck_website&#038;utm_medium=homepage_banner&#038;utm_campaign=version_a\"\n                            title=\"En Savoir Plus\"\n                            target=\"_blank\"\n                                                    >En Savoir Plus<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<p class=\"has-text-align-left has-small-font-size\">Lorsque vous communiquez avec nous, toute information personnelle que vous fournissez sera trait\u00e9e par Merck&nbsp;Canada&nbsp;inc. dans le plein respect de votre vie priv\u00e9e et vous avez le droit d\u2019acc\u00e9der \u00e0 vos renseignements personnels. Toute information que vous fournissez, y compris un effet ind\u00e9sirable ou une plainte relative \u00e0 la qualit\u00e9 d\u2019un produit, peut \u00eatre partag\u00e9e avec des organismes de r\u00e9glementation, nos soci\u00e9t\u00e9s affili\u00e9es et partenaires commerciaux avec lesquels nous avons conclu des ententes contractuelles. Ces entit\u00e9s peuvent \u00eatre situ\u00e9es \u00e0 l\u2019ext\u00e9rieur du Canada. Pour plus d\u2019information sur l\u2019engagement envers la protection des renseignements personnels de notre entreprise, veuillez consulter notre politique de <a href=\"https:\/\/www.msdprivacy.com\/ca\/en\/\">protection des renseignements personnels<\/a>.<\/p>\n\n\n\n<p class=\"has-small-font-size\"><sup>TM\/\u00ae<\/sup>Merck Sharp &amp; Dohme LLC., utilis\u00e9e sous licence.<br>Merck pour TOI\u2122 est une marque d\u00e9pos\u00e9 de Merck Sharp &amp; Dohme B.V., utilis\u00e9e sous licence.<br>BRIDION\u00ae, ONCOTICE\u00ae, POSANOL\u00ae et WINREVAIR\u00ae sont des marques de commerce de Merck Sharp &amp; Dohme B.V. Utilis\u00e9es sous licence.<br>PROGLYCEM\u00ae et TEMODAL\u00ae sont des marques de commerce de Merck Canada Inc.<\/p>\n\n\n<div class=\"modal micromodal-slide  modal-block\" id=\"modal-1790012872\"\n    aria-hidden=\"true\" data-modal-trigger=\"open-page-load\" data-modal-dismissable=\"\">\n    <div class=\"modal__overlay\" tabindex=\"-1\">\n        <div class=\"modal__container\" role=\"dialog\" aria-modal=\"true\"\n            aria-label=\"\u00c9nonc\u00e9 de confidentialit\u00e9 \">\n                            <header class=\"modal__header\">\n                    <h3 class=\"custom-heading block fixed-h3\"   >\u00c9nonc\u00e9 de confidentialit\u00e9 <\/h3>                <\/header>\n                        <div class=\"modal__content\" id=\"modal-1-content\">\n                <p>Lorsque vous communiquez avec nous, toute information personnelle que vous fournissez sera trait\u00e9e par Merck\u00a0Canada\u00a0inc. dans le plein respect de votre vie priv\u00e9e et vous avez le droit d\u2019acc\u00e9der \u00e0 vos renseignements personnels. Toute information que vous fournissez, y compris un effet ind\u00e9sirable ou une plainte relative \u00e0 la qualit\u00e9 d\u2019un produit, peut \u00eatre partag\u00e9e avec des organismes de r\u00e9glementation, nos soci\u00e9t\u00e9s affili\u00e9es et partenaires commerciaux avec lesquels nous avons conclu des ententes contractuelles. Ces entit\u00e9s peuvent \u00eatre situ\u00e9es \u00e0 l\u2019ext\u00e9rieur du Canada. Pour plus d\u2019information sur l\u2019engagement envers la protection des renseignements personnels de notre entreprise, veuillez consulter\u00a0: <a href=\"https:\/\/www.msdprivacy.com\/ca\/fr\/\"><u>https:\/\/www.msdprivacy.com\/ca\/fr\/<\/u><\/a><\/p>\n            <\/div>\n            <footer class=\"modal__footer\">\n                <button class=\"btn tertiary\" data-micromodal-close aria-label=\"Close this dialog window\"\n                    data-custom-close=\"modal-1790012872\">D\u2019ACCORD<\/button>\n                            <\/footer>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nous contacter Merck Canada Inc.16750, route TranscanadienneKirkland (Qu\u00e9bec) H9H&nbsp;4M7 1-800-361-7031 Demandes d\u2019information g\u00e9n\u00e9rale&nbsp; Pour parler \u00e0 un employ\u00e9 de Merck\u00a0Canada, communiquez avec notre si\u00e8ge social canadien. Voici comment vous pouvez nous joindre\u00a0: Merck Canada Inc. 16750, route\u00a0TranscanadienneKirkland (Qu\u00e9bec)\u00a0 H9H\u00a04M7 \u00a0T\u00e9l\u00e9phone\u00a0: 514-428-7920\u00a0Num\u00e9ro sans frais\u00a0: 1-800-361-7031 Pour obtenir de plus amples renseignements sur l\u2019obtention de soutien sous [&hellip;]<\/p>\n","protected":false},"author":207,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"bdl_company_name":[],"bdl_item_external_link":[],"editor_notices":[],"footnotes":""},"class_list":["post-1930","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Communiquez avec nous | Merck Canada<\/title>\n<meta name=\"description\" content=\"Voyez comment communiquer avec Merck\u00a0Canada\u00a0Inc.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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