{"id":1930,"date":"2021-04-05T19:15:09","date_gmt":"2021-04-05T19:15:09","guid":{"rendered":"https:\/\/www.merck.ca\/en\/?page_id=1930"},"modified":"2026-04-20T15:41:17","modified_gmt":"2026-04-20T15:41:17","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.merck.ca\/en\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<style>.no-margin-top{margin-top: 0px !important;} .ask-btn{border: 1px solid white;\n    padding: 10px;} .white-font{color:#fff;}<\/style>\n\n\n\n<h1 class=\"wp-block-heading\">Contact Us<\/h1>\n\n\n\n<p><strong>Merck Canada Inc.<\/strong><br>16750 Trans-Canada Highway<br>Kirkland, Quebec H9H 4M7<br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" style=\"\"> <a href=\"tel:1-800-361-7031\" target=\"_blank\" rel=\"noreferrer noopener\">1-800-361-7031<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">General Inquiries<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p>To get in touch with a Merck Canada employee, contact our Canadian head office. Here is how you can reach us:<\/p>\n<p><strong>Merck Canada Inc.<\/strong><br \/>16750 Trans-Canada Highway<br \/>Kirkland, Quebec H9H 4M7<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" width=\"13\" height=\"13\" \/><strong> Phone: <a href=\"tel:514-428-7920\" target=\"_blank\" rel=\"noreferrer noopener\">514-428-7920<\/a><br \/><\/strong><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" width=\"13\" height=\"13\" \/>Toll-free phone: <a href=\"tel:1-800-361-7031\" target=\"_blank\" rel=\"noreferrer noopener\">1-800-361-7031<\/a><\/strong><\/p>\n<p>For more information about\u00a0<strong>charitable contributions \/ donations support<\/strong>\u00a0or to submit a request,\u00a0<a href=\"https:\/\/www.merck.ca\/en\/comp-overview\/sustainability-overview\/philanthropy\/\">please click here<\/a>. Only applications submitted online will be considered.<\/p>\n<p>For\u00a0<strong>Merck Animal Health<\/strong>, please visit:\u00a0<a href=\"http:\/\/www.merck-animal-health.ca\/\">www.merck-animal-health.ca<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Animal Health Products<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p>For questions regarding Merck Animal Health products, to report an adverse event, a product quality complaint or a medication error, please contact our Customer Service at:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" width=\"13\" height=\"13\" \/><strong> Phone: <a href=\"tel:1-866-683-7838\" target=\"_blank\" rel=\"noreferrer noopener\">1-866-683-7838<\/a><\/strong><br \/><strong>Website: <a href=\"http:\/\/www.merck-animal-health.ca\">www.merck-animal-health.ca<\/a><br \/><\/strong><strong>Hours:<\/strong>\u00a0Monday to Friday from 8:30 am to 4:30 pm ET, excluding holidays.<\/p>\n<p>If you are reaching us after hours, please leave a message and someone will get back to you the next business day, depending on the nature of your query. If you have a medical emergency concerning an animal exposure to a Merck Animal Health product, please contact Safety Call International at 1-833-224-2007. If you have a medical emergency concerning a human exposure to a Merck Animal Health product, please contact Rocky Mountain Poison and Drug Safety (RMPDS) at 1-866-767-5074.<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Customer Support Human Health<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p>To reach our Customer Support Center:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2228 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\" width=\"13\" height=\"13\" \/><strong>\u00a0Email:\u00a0<a href=\"mailto:montreal.orderdesk@merck.com\">montreal.orderdesk@merck.com<\/a><br \/><\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" width=\"13\" height=\"13\" \/><strong> Phone: <a href=\"tel:1-800-463-7251\" target=\"_blank\" rel=\"noreferrer noopener\">1\u2011800\u2011463\u20117251<\/a><\/strong><br \/><strong>Ordering Portal: <a href=\"https:\/\/merckorders.ca\/login\">merckorders.ca<\/a><\/strong><\/p>\n<p>To reach our Accounts Receivable:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2228 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\" width=\"13\" height=\"13\" \/><strong>\u00a0Email: <a href=\"mailto:collectionscanada@merck.com\">collectionscanada@merck.com<\/a><br \/><\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" width=\"13\" height=\"13\" \/><strong> Phone: <a href=\"tel:1-866-428-3976\">1-866-428-3976<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Media Requests<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p>Journalists who have general media inquiries about Merck Canada or our products should contact our Media Centre:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2228 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\" width=\"13\" height=\"13\" \/><strong>\u00a0Email:\u00a0<a href=\"mailto:mediacanada@merck.com\">mediacanada@merck.com<\/a><br \/><\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" width=\"13\" height=\"13\" \/><strong> Phone: <a href=\"tel:1-833-906-3725\" target=\"_blank\" rel=\"noreferrer noopener\">1-833-90MERCK (1-833-906-3725)<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Patient Support Programs<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p><span style=\"font-weight: 400;\">Merck Canada offers a number of patient support programs designed to help patients by providing services and secure access to the treatment prescribed by their Healthcare Professional. These programs are available to eligible patients through their Healthcare Professional. To confirm eligibility, patients should contact their Healthcare Professional.<\/span><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p><img loading=\"lazy\" decoding=\"async\" width=\"110\" height=\"37\" class=\"wp-image-5655\" style=\"width: 110px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2022\/05\/MerckCare_Oncology.png\" alt=\"Merck CareTM Oncology Icon\"> <br><strong>MERCK CARE<b><span style=\"font-size: 30%; line-height: 20px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span><\/b>&nbsp;Oncology Program: <\/strong>KEYTRUDA<sup>\u00ae<\/sup> (pembrolizumab)<b><br><\/b>Monday to Friday from 8 am to 8 pm ET<strong><br><\/strong><b><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" style=\"\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\"><\/strong><\/b><strong>Tel: <a href=\"tel:1-855-549-9416\">1-855-549-9416<\/a><\/strong><br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" style=\"\"> Fax: <a href=\"tel:1-855-549-9415\">1-855-549-9415<\/a><\/strong><b><br><\/b><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2228\" style=\"\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\"><strong> Email: <a href=\"mailto:keytruda@bayshore.ca\">keytruda@bayshore.ca<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"40\" class=\"wp-image-5658\" style=\"width: 160px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2022\/05\/Merck_Care_-Testing-Assistance-Program-_CMYK_E.png\" alt=\"Merck CareTM Testing Assistance Program\"> <br><strong>MERCK CARE<b><span style=\"font-size: 30%; line-height: 20px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span><\/b>&nbsp;Testing Assistance Program:<\/strong><br>Monday to Friday from 8:30 am to 8 pm ET<strong><br><\/strong><b><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" style=\"\"><\/strong><\/b><strong>Tel: <a href=\"tel:1-888-988-1888\">1-888-988-1888<\/a><br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" style=\"\"> Fax: <a href=\"tel:1-450-506-0338\">1-450-506-0338<\/a><\/strong><b><br><\/b><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2228\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\" style=\"\"><strong> Email: <a href=\"mailto:DynacarePharma@dynacare.ca\">DynacarePharma@dynacare.ca<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"45\" class=\"wp-image-5659\" style=\"width: 120px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2022\/05\/MerckCare_Specialty.png\" alt=\"Merck CareTM Specialty Icon\"> <br><strong>MERCK CARE<b><span style=\"font-size: 30%; line-height: 20px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span><\/b>&nbsp;Specialty Program: <\/strong>TEMODAL<sup>\u00ae<\/sup> (temozolomide), WELIREG<sup>\u00ae<\/sup> (belzutifan)<strong><br><\/strong>Monday to Friday from 8 am to 8 pm ET<br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" style=\"\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\">Tel: <a href=\"tel:1-877-494-0454\">1-877-494-0454 <\/a><\/strong><br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" style=\"\"> Fax: <a href=\"tel:1-877-656-0686\">1-877-656-0686<\/a><\/strong><br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2228\" style=\"\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\"> Email: <a href=\"mailto:merckcarespecialty@innomar-strategies.com\">merckcarespecialty@innomar-strategies.com<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"49\" class=\"wp-image-5660\" style=\"width: 150px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2022\/05\/Merck-Care-P-_-H-Comp.-Program_Logo-e1652298336765.png\" alt=\"MERCK CARETM Primary &amp; Hospital Compassionate Program Icon \"> <br><strong>MERCK CARE<b><span style=\"font-size: 30%; line-height: 20px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span><\/b><sup> <\/sup>Primary &amp; Hospital Compassionate (PHC) Program:<\/strong> EMEND<sup>\u00ae<\/sup> (aprepitant), STROMECTOL<sup>\u00ae<\/sup> (ivermectin) and GARDASIL<sup>\u00ae<\/sup>9 (Human Papillomavirus 9-valent Vaccine, Recombinant)<br>Monday to Friday from 8 am to 8 pm ET<br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" style=\"\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\">Tel: <a href=\"tel:1-866-906-3725\">1-866-906-3725<\/a><\/strong><br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" style=\"\"> Fax: <a href=\"tel:1-800-754-0151\">1-800-754-0151<\/a><\/strong><br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2228\" style=\"\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\"> Email: <a href=\"mailto:merckcarephc@innomar-strategies.com\">merckcarephc@innomar-strategies.com<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"61\" class=\"wp-image-5677\" style=\"width: 120px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2022\/05\/Merck-MyChoice-En-1-e1652300976841.png\" alt=\"Merck MYCHOICETM&nbsp;Program Icon\"> <br><strong>Merck MYCHOICE<b><span style=\"font-size: 30%; line-height: 20px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span><\/b>&nbsp;Program (co-pay card)<\/strong><b>: <\/b>INVANZ<sup>\u00ae<\/sup> (ertapenem), POSANOL<sup>\u00ae<\/sup> (posaconazole), TEMODAL<sup>\u00ae<\/sup> (temozolomide)<b><br><\/b>Monday to Friday from 8 am&nbsp; to 9 pm ET<br>Saturday: 11 am to 4 pm ET<br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" style=\"\">Tel: <strong><strong><a href=\"tel:1-866-794-3574\"><strong>1-866-RxHelp4 (1-866-794-3574)<\/strong><\/a><\/strong><\/strong><\/strong><br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2228\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\" style=\"\"> Email: <strong><a href=\"mailto:questions@rxhelp.ca\">questions@rxhelp.ca<\/a><\/strong><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2245\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/web.png\" alt=\"website icon\"> <strong>Website<\/strong>: <a href=\"https:\/\/www.rxhelpone.ca\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>https:\/\/www.rxhelpone.ca<\/strong><\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<p><strong>Merck DIFICID<strong><sup>\u00ae<\/sup><\/strong><\/strong> <strong>Program (co-pay card):<\/strong> DIFICID<sup>\u00ae<\/sup>(fidaxomicin)<br>Monday to Friday from 8am to 9pm ET<br>Saturday: 11am to 4pm ET<br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png\" alt=\"phone icon\"><strong>Tel: <a href=\"tel:1-866-794-3574\"><strong>1-866-RxHelp4 <\/strong>(1-866-794-3574)<\/a><\/strong><br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2228\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\" style=\"\"> Email:<\/strong> <strong><strong><a href=\"mailto:questions@rxhelp.ca\">questions@rxhelp.ca<\/a><\/strong><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-10862\" style=\"width: 20px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2025\/03\/03240_MERCK_ICON_DARK_BLUE_RGB_Download.png\" alt=\"download icon\"> To download DIFICID<sup>\u00ae<\/sup>&nbsp;e-card, click here: <strong><a href=\"https:\/\/www.rxhelpone.ca\/en\/l\/dificid\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.rxhelpone.ca\/en\/l\/dificid<\/a><\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p><strong>Merck PREVYMIS<sup>\u00ae<\/sup> Program (co-pay card)<\/strong>: PREVYMIS<sup>\u00ae<\/sup> (letermovir)<b><br><\/b>Monday to Friday from 8 am&nbsp; to 9 pm ET<br><span style=\"font-weight: 400;\">Saturday: 11 am to 4 pm ET<br><\/span><b><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" style=\"\"><\/strong><\/b><strong>Tel: <strong><a href=\"tel:1-866-794-3574\"><strong>1-866-RxHelp4 <\/strong><\/a><\/strong><a href=\"tel:1-866-794-3574\">(1-866-794-3574)<\/a><\/strong><br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2228\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\" style=\"\"> Email:  <strong><a href=\"tel:1-866-794-3574\">questions@rxhelp.ca<\/a><\/strong><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"20\" height=\"20\" class=\"wp-image-10862\" style=\"width: 20px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2025\/03\/03240_MERCK_ICON_DARK_BLUE_RGB_Download.png\" alt=\"download icon\"> To download PREVYMIS<sup>\u00ae<\/sup> e-card, click here <strong><a href=\"https:\/\/www.rxhelpone.ca\/en\/l\/Prevymis\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.rxhelpone.ca\/en\/l\/Prevymis<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p><img loading=\"lazy\" decoding=\"async\" width=\"80\" height=\"61\" class=\"wp-image-5664\" style=\"width: 80px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2022\/05\/MerckForYou-En-FC-Pos-e1652301081655.jpg\" alt=\"Merck For U Icon\"> <br><strong>MERCK FOR U<span style=\"font-size: 40%; line-height: 22px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span><\/strong><b> Card:<\/b> DELSTRIGO<sup>\u00ae<\/sup> (doravirine\/lamivudine\/tenofovir disoproxil fumarate), ISENTRESS<sup>\u00ae<\/sup> (raltegravir), ISENTRESS HD<sup>\u00ae<\/sup> (raltegravir), PIFELTRO<sup>\u00ae<\/sup> (doravirine)<b> <br><\/b><em>For <\/em>a<em>ssistance with claims:<\/em><br>Monday to Friday from 8 am to 9 pm ET<br><span style=\"font-weight: 400;\">Saturday: 11 am to 4 pm ET<br><\/span><b><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" style=\"\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\"><\/strong><\/b><strong>Tel: <a href=\"tel:1-800-461-6579\">1-800-461-6579<\/a><\/strong>,<strong> <\/strong>Option 1<strong><br><\/strong><em>For assistance with registration:<\/em><br>Monday &#8211; Friday 8 am to 4 pm ET&nbsp;<strong><br><b><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" style=\"\"><\/strong><\/b><strong>Tel:<\/strong><\/strong> <strong><a href=\"tel:1-888-513-4464\">1-888-513-4464<\/a><\/strong>, Option 1<br><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2228\" style=\"\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\"> Email:<a href=\"mailto:questions@rxhelp.ca\"> questions@rxhelp.ca<\/a><\/strong><br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2245\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/web.png\" alt=\"website icon\"> <strong>Website<\/strong>: <strong><a href=\"http:\/\/MyMerckSupport.ca\">MyMerckSupport.ca<\/a><\/strong><\/p>\n\n\n\n<p><br><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"43\" class=\"wp-image-10736\" style=\"width: 150px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2025\/02\/MerckCareIntegrate.png\" alt=\"Merck Care Integrate Icon\"><\/p>\n\n\n\n<p><strong><strong>MERCK CARE<b><span style=\"font-size: 30%; line-height: 20px; vertical-align: top; mso-text-raise: 85%;\">TM<\/span><\/b><\/strong> Integrate Patient Support Program:<\/strong> WINREVAIR<sup>\u00ae <\/sup>(sotatercept)<br><strong><strong><b><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" style=\"\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\"><\/strong><\/b><\/strong><\/strong> <strong>Tel: <a href=\"tel:1-888-959-3947\"><strong>1-888-959-3947<\/strong><\/a><\/strong><br><strong><strong><b><strong><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"alignnone size-medium wp-image-2222\" style=\"\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\"><\/strong><\/b><\/strong><\/strong> <strong>Fax:<\/strong> <strong><strong><a href=\"tel:1-877-658-2135\">1-877-658-2135<\/a><\/strong><\/strong><br><strong><img decoding=\"async\" style=\"\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\"> Email: <a href=\"mailto: info@merckcareintegrate.com\"><\/a><a href=\"mailto:info@merckcareintegrate.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@merckcareintegrate.com<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Medical Information Centre<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p>Canadian Healthcare Professionals<\/p>\n<p><strong><em>Ask A Medical Question<\/em><\/strong><br \/>For medical questions about a Merck product, please contact our Medical Information Centre:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2245 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/web.png?w=13\" alt=\"website icon\" width=\"13\" height=\"13\" \/><strong>\u00a0Website:\u00a0<a href=\"https:\/\/askmerck.ca\/\">www.askmerck.ca<\/a><br \/><\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2228 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\" width=\"13\" height=\"13\" \/><strong>\u00a0Email:\u00a0<a href=\"mailto:medinfocanada@merck.com\">medinfocanada@merck.com<\/a><br \/><\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" width=\"13\" height=\"13\" \/><strong> Phone: <a href=\"tel:1-800-567-2594\" target=\"_blank\" rel=\"noreferrer noopener\">1-800-567-2594 <\/a><\/strong>ext. 2<strong><br \/><\/strong><strong>Hours:<\/strong> Monday to Friday from 8:30 am to 4:30 pm ET, excluding holidays.<\/p>\n<p>If you are reaching us after hours, please leave a message and someone will get back to you the next business day, depending on the nature of your query.<\/p>\n<p><strong>Find a Safety Data Sheet<\/strong><br \/>Safety Data Sheets for Merck products are available at:<br \/><a href=\"http:\/\/www.merck.com\/\">www.merck.com\u00a0<\/a>under Products, Safety Data Sheets (SDS).<\/p>\n<p><strong>Obtain Product Samples<\/strong><br \/>Canadian healthcare professionals who would like to obtain product samples should contact:<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2228 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\" width=\"13\" height=\"13\" \/>\u00a0<strong>Email:\u00a0<a href=\"mailto:medinfocanada@merck.com\">medinfocanada@merck.com<\/a><br \/><\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" width=\"13\" height=\"13\" \/><strong> Phone: <a href=\"tel:1-800-567-2594\" target=\"_blank\" rel=\"noreferrer noopener\">1-800-567-2594<\/a> <\/strong>ext. 3<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Report an Adverse Event or Product Quality Complaint<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p>Canadian healthcare professionals and patients are encouraged to report adverse events (side effects) or<strong> product quality complaints<\/strong> <strong>involving<\/strong> Merck prescription products, vaccines, or medical devices.<\/p>\n<p>To report an adverse event or product quality complaint, please contact our Medical Information Centre:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2245 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/web.png?w=13\" alt=\"website icon\" width=\"13\" height=\"13\" \/><strong>\u00a0Website:\u00a0<a href=\"https:\/\/askmerck.ca\/\">www.askmerck.ca<\/a><br \/><\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2228 size-medium\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/envelope.png?w=13\" alt=\"email icon\" width=\"13\" height=\"13\" \/><strong>\u00a0Email:\u00a0<a href=\"mailto:medinfocanada@merck.com\">medinfocanada@merck.com<\/a><br \/><\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2222\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png?w=13\" alt=\"phone icon\" width=\"13\" height=\"13\" \/><strong> Phone: <a href=\"tel:1-800-567-2594\" target=\"_blank\" rel=\"noreferrer noopener\">1-800-567-2594\u00a0<\/a><\/strong>ext. 2<strong><br \/><\/strong><strong>Hours:<\/strong> Monday to Friday from 8:30 am to 4:30 pm ET, excluding holidays.<\/p>\n<p>If you are reaching us after hours, please leave a message and someone will get back to you the next business day, depending on the nature of your query.<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Request Product Stability Inquiries<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p>Canadian healthcare professionals who have product stability inquiries:<\/p>\n\n\n\n<p><strong>For a Merck vaccine:<\/strong> submit the stability inquiry online using the &#8220;Temperature Stability Calculator&#8221; available at <a href=\"http:\/\/www.askmerck.ca\" target=\"_blank\" rel=\"noreferrer noopener\">www.askmerck.ca<\/a><\/p>\n\n\n\n<p>Online, you will need to enter the details of the temperature excursion for each vaccine involved. The \u201cTemperature Stability Calculator\u201d will conduct the assessment promptly, and you will have the option to download the results for this specific evaluation directly from the portal.<\/p>\n\n\n\n<p><strong>For a Merck product (other than vaccines): <\/strong>submit the stability inquiry by contacting us at:<br><br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2245\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/web.png\" alt=\"website icon\"> <strong>Website:<\/strong> <a href=\"http:\/\/www.askmerck.ca\">www.askmerck.ca<\/a><br><img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"19\" class=\"wp-image-2025\" style=\"width: 19px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/email.png\" alt=\"email icon\"> <strong>Email:<\/strong> <a href=\"mailto:medinfocanada@merck.com\">medinfocanada@merck.com<\/a><br><img loading=\"lazy\" decoding=\"async\" width=\"13\" height=\"13\" class=\"wp-image-2222\" style=\"width: 13px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/phone.png\" alt=\"phone icon\"> <strong>Phone:<a href=\"tel:1-800-567-2594\" target=\"_blank\" rel=\"noreferrer noopener\">1-800-567-2594&nbsp;<\/a><\/strong>ext. 2<br><strong>Hours:<\/strong> Monday to Friday from 8:30 am to 4:30 pm ET, excluding holidays.&nbsp;<\/p>\n\n\n\n<p>Storage and stability information on a Merck prescription product, vaccine, or medical device is available in the product monograph at:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" class=\"wp-image-2163\" style=\"width: 60px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/merck-circle-logo.png\" alt=\"merck.ca Icon\"><br><strong>Merck.ca<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p>Products List<br><a href=\"https:\/\/www.merck.ca\/en\/research-and-products\/products-list\/\">View Now<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left\"><img decoding=\"async\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/askMerckLogo.png?w=60\" alt=\"Ask Merck icon\" style=\"\"><br><strong>AskMerck<span style=\"font-size: 40%; line-height: 22px; vertical-align: top; mso-text-raise: 85%;\">\u00ae<\/span><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p><a href=\"https:\/\/askmerck.ca\/\">View Now<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\">Patients &amp; Consumers<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:70%\">\n<p>If you have any questions regarding your therapy or require more detailed information about a Merck product, we recommend you contact your physician, pharmacist, nurse or other qualified healthcare professional, as we cannot provide medical advice to patients. Your healthcare professional is the best source of information regarding your health.<\/p>\n\n\n\n<p>Information about Merck products is available at:<\/p>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" width=\"60\" height=\"60\" class=\"wp-image-2163\" style=\"width: 60px;\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/merck-circle-logo.png\" alt=\"Merck.ca Icon\"><br><strong>Merck.ca<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>View oncology information<br><a href=\"https:\/\/www.merck.ca\/en\/research-and-products\/areas-of-focus\/oncology\/\" target=\"_blank\" rel=\"noreferrer noopener\">View Now<\/a><\/p>\n\n\n\n<p>View vaccine information<br><a href=\"https:\/\/www.merck.ca\/en\/research-and-products\/vaccines\/\" target=\"_blank\" rel=\"noreferrer noopener\">View Now<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>View infectious diseases information<a href=\"https:\/\/askmerck.ca\/monographs\/\"><br><\/a><a href=\"https:\/\/www.merck.ca\/en\/research-and-products\/infectious-diseases\/\" target=\"_blank\" rel=\"noreferrer noopener\">View Now<\/a><\/p>\n\n\n\n<p>View cardio-metabolic information<a href=\"https:\/\/askmerck.ca\/monographs\/\"><br><\/a><a href=\"https:\/\/www.merck.ca\/en\/research-and-products\/cardio-metabolic-disorders\/\" target=\"_blank\" rel=\"noreferrer noopener\">View Now<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div id=\"mco-title-block-block_8e0cb34e9be210bf79b8d46abae192a5\"\n\t class=\"mco-title-block mccberg-block mt-2 mb-2 aligncenter has-background full negative\"\n\t style='background-image: url(https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/askmerck_bkg.jpg?w=1600&#038;quality=80&#038;allow_lossy=1);'>\n\t<div class=\"wrapper\">\n\t\t<div class=\"mco-title-block-content\">\n\t\t\t\n\t\t\t<h2 class=\"mco-title-block-title\">Are you a healthcare professional with questions or comments about our products?<\/h2>\n\n\t\t\t\t\t\t\t<p class=\"mco-title-block-description\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2108 size-medium\" role=\"img\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2021\/04\/askmerck_en.svg\" alt=\"ask merck.ca icon\" width=\"300\" height=\"300\" \/><\/p>\n<\/p>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"mco-title-block-cta-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t<a\n                            class=\"btn mco-title-block-cta-btn\"\n                            href=\"https:\/\/askmerck.ca\/?utm_source=merck_website&#038;utm_medium=homepage_banner&#038;utm_campaign=version_a\"\n                            title=\"Learn More\"\n                            target=\"_blank\"\n                                                    >Learn More<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<p class=\"has-text-align-left has-small-font-size\">When you communicate with us, any personal information provided by you will be treated by Merck Canada Inc. with full respect of your privacy and you have the right to access your personal data. Any information you provide, including an adverse event or product quality complaint, may be shared with regulatory agencies, our affiliates, and business partners with whom we have contractual agreements. These entities may be located outside Canada. For more information about our company\u2019s privacy commitment please view our <a href=\"https:\/\/www.msdprivacy.com\/ca\/en\/\">privacy policy<\/a>.<\/p>\n\n\n\n<p class=\"has-small-font-size\">MERCK CARE\u2122, MERCK MYCHOICE\u2122, MERCK FOR U\u2122 are trademarks of Merck Sharp &amp; Dohme LLC. Used under license.<br>DELSTRIGO<sup>\u00ae<\/sup>, DIFICID<sup>\u00ae<\/sup>, EMEND<sup>\u00ae<\/sup>, GARDASIL<sup>\u00ae<\/sup>9, INVANZ<sup>\u00ae<\/sup>, ISENTRESS<sup>\u00ae<\/sup>, ISENTRESS HD<sup>\u00ae<\/sup>, KEYTRUDA<sup>\u00ae<\/sup>, PREVYMIS<sup>\u00ae<\/sup>, STROMECTOL<sup>\u00ae<\/sup>, and WELIREG<sup>\u00ae<\/sup> are registered trademarks of Merck Sharp &amp; Dohme LLC. Used under license.<br>BRIDION<sup>\u00ae<\/sup>, ONCOTICE<sup>\u00ae<\/sup>, POSANOL<sup>\u00ae<\/sup> and WINREVAIR<sup>\u00ae<\/sup> are trademarks of Merck Sharp &amp; Dohme B.V. Used under license<br>PROGLYCEM<sup>\u00ae<\/sup> and TEMODAL<sup>\u00ae<\/sup> are trademarks of Merck Canada Inc.<\/p>\n\n\n<div class=\"modal micromodal-slide  modal-block\" id=\"modal-1781512079\"\n    aria-hidden=\"true\" data-modal-trigger=\"open-page-load\" data-modal-dismissable=\"\">\n    <div class=\"modal__overlay\" tabindex=\"-1\">\n        <div class=\"modal__container\" role=\"dialog\" aria-modal=\"true\"\n            aria-label=\"Privacy Statement\">\n                            <header class=\"modal__header\">\n                    <h3>Privacy Statement<\/h3>\n                <\/header>\n                        <div class=\"modal__content\" id=\"modal-1-content\">\n                <p>When you communicate with us, any personal information provided by you will be treated by Merck Canada Inc. with full respect of your privacy and you have the right to access your personal data. Any information you provide, including an adverse event or product quality complaint, may be shared with regulatory agencies, our affiliates, and business partners with whom we have contractual agreements. These entities may be located outside Canada. For more information about our company\u2019s privacy commitment please visit: <a href=\"https:\/\/www.msdprivacy.com\/ca\/en\/\">https:\/\/www.msdprivacy.com\/ca\/en\/<\/a><\/p>\n            <\/div>\n            <footer class=\"modal__footer\">\n                <button class=\"btn tertiary\" data-micromodal-close aria-label=\"Close this dialog window\"\n                    data-custom-close=\"modal-1781512079\">OK<\/button>\n                            <\/footer>\n        <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Contact Us Merck Canada Inc.16750 Trans-Canada HighwayKirkland, Quebec H9H 4M7 1-800-361-7031 General Inquiries To get in touch with a Merck Canada employee, contact our Canadian head office. Here is how you can reach us: Merck Canada Inc.16750 Trans-Canada HighwayKirkland, Quebec H9H 4M7 Phone: 514-428-7920Toll-free phone: 1-800-361-7031 For more information about\u00a0charitable contributions \/ donations support\u00a0or to [&hellip;]<\/p>\n","protected":false},"author":207,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"bdl_company_name":[],"bdl_item_external_link":[],"editor_notices":[],"footnotes":""},"class_list":["post-1930","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Us | Merck Canada<\/title>\n<meta name=\"description\" content=\"See how to get in touch with Merck Canada Inc.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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