{"id":12579,"date":"2026-08-18T20:24:21","date_gmt":"2026-08-18T20:24:21","guid":{"rendered":"https:\/\/www.merck.ca\/en\/?page_id=12579"},"modified":"2026-08-19T14:04:33","modified_gmt":"2026-08-19T14:04:33","slug":"privacynotice","status":"publish","type":"page","link":"https:\/\/www.merck.ca\/en\/privacynotice\/","title":{"rendered":""},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-text-align-right has-white-color has-text-color has-background has-link-color wp-elements-051d83db77dc427d83faac2be12c06ac\" style=\"background-color:#00857c;font-size:42px;font-style:normal;font-weight:400\">Our Commitment to Privacy<\/h1>\n\n\n\n<style>\n\nh2.wp-block-heading{\nline-height: 38px;\n}\n\nh3.wp-block-heading{\nline-height: 25px;\n}\n\n@media screen and (max-width: 768px) {\n.wp-block-heading{\nline-height: 40px !important;\n}\nh1.wp-block-heading{\nfont-size:16px !important;\n}\n\nh3.wp-block-heading{\nline-height: 22px !important;\n}\n.wp-block-column div:nth-child(4) {\n\tdisplay: none !important;\n}\n}\n\n}\n\n<\/style>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\" style=\"font-size:42px;font-style:normal;font-weight:400\">At our company, privacy begins with trust.<\/h2>\n\n\n\n<h3 class=\"wp-block-heading wp-container-content-9cfa9a5a\" style=\"font-size:14px;font-style:normal;font-weight:400\">In 2001, Merck &amp; Co., Inc., Rahway, NJ, USA, known as \u201cMSD\u201d, \u201cour company\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d established a Privacy Office to develop and oversee a global privacy program for our operations around the world. Our program is based on four privacy values that provide the foundation for responsible engagement, interactions and use of information about people:<\/h3>\n\n\n\n<ul style=\"font-size:14px;font-style:normal;font-weight:400\" class=\"wp-block-list\">\n<li style=\"font-size:14px\">respect for individual privacy expectations,<\/li>\n\n\n\n<li style=\"font-size:14px\">building and preserving trust,<\/li>\n\n\n\n<li style=\"font-size:14px\">preventing privacy harms, and<\/li>\n\n\n\n<li style=\"font-size:14px\">compliance with the letter and spirit of privacy and data protection laws around the world.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\">Our privacy program is built on a platform of organizational accountability for privacy, stewardship of the data we use to operate our business, consistent global privacy practices and standards that carry on our tradition of upholding high ethical standards across our business practices, and ongoing oversight to ensure that we continue to respond to changes in privacy expectations as technology and our business continue to evolve. For more information about our program, please see the&nbsp;<a href=\"https:\/\/www.msdresponsibility.com\/ethics-transparency\/global-privacy-program\/\" target=\"_blank\" rel=\"noreferrer noopener\">global privacy program section of our corporate responsibility report<\/a>.<\/h3>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"font-size:23px;font-style:normal;font-weight:600\">Our Approach to Privacy Trust<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\">Since we believe that trust is a core privacy value and essential to our corporate mission to discover, develop and provide innovative products and services that save and improve lives around the world, our global privacy program strategy is centered on two primary goals that aim to drive trust in how we engage with people and how we access, use and transfer information about people around the world:<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" style=\"background-color:#f0f3f4\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" style=\"font-size:23px;font-style:normal;font-weight:600\">Consistent Global Standards<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\">Since we established our global privacy program in 2001, we have worked to implement and uphold consistent global privacy standards to provide assurance for how we manage our privacy and data protection obligations across countries and regions and to support our certifications. There are many privacy regulations and frameworks that have existed over time, and below is a non-exhaustive list of the Company\u2019s past and current regulations and certifications (an * next to a regulation means it is no longer applicable):<\/h3>\n\n\n\n<ul style=\"font-size:14px;font-style:normal;font-weight:400\" class=\"wp-block-list\">\n<li style=\"font-size:14px;font-style:normal;font-weight:400\">US-EU Safe Harbor (2001)*<\/li>\n\n\n\n<li style=\"font-size:14px\">US-Swiss Safe Harbor (2009)*<\/li>\n\n\n\n<li style=\"font-size:14px\">APEC Cross Border Privacy Rules (2013)<\/li>\n\n\n\n<li style=\"font-size:14px\">EU Binding Corporate Rules (2016)<\/li>\n\n\n\n<li style=\"font-size:14px\">US-EU Privacy Shield (2016)*<\/li>\n\n\n\n<li style=\"font-size:14px\">EU Binding Corporate Rules (2016)<\/li>\n\n\n\n<li style=\"font-size:14px\">US-EU Privacy Shield (2016)*<\/li>\n\n\n\n<li style=\"font-size:14px\">US-Swiss Privacy Shield (2018)*<\/li>\n\n\n\n<li style=\"font-size:14px\">EU General Data Protection Regulation or GDPR (2018)<\/li>\n\n\n\n<li style=\"font-size:14px\">EU-U.S. Data Privacy Framework (DPF) program, the UK Extension to DPF and the Swiss-U.S. Data Privacy Framework program (2023)<\/li>\n\n\n\n<li style=\"font-size:14px\">Global Cross Border Privacy Rules (2025)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\">Each of our certifications is based on our&nbsp;<a href=\"https:\/\/www.msdprivacy.com\/ca\/en\/cross-border-privacy-policy-rules\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cross Border Privacy Rules Policy<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\">Our company\u2019s privacy program, described in this privacy statement, complies with the Global Cross-Border Privacy Rules System (\u201cGlobal CBPRs\u201d). Find our certification and more information about the Global CBPR Rules System&nbsp;<a href=\"https:\/\/privacyseals.bbbprograms.org\/seal\/Confirmation\/394735765\" target=\"_blank\" rel=\"noreferrer noopener\">here.<\/a>&nbsp;For more information on the scope of our participation, or to&nbsp;<a href=\"https:\/\/bbbprograms.org\/programs\/all-programs\/GlobalPrivacyDivision\/gpd-complaints-portal\" target=\"_blank\" rel=\"noreferrer noopener\">submit a privacy inquiry through BBB National Programs,&nbsp;<\/a>our Accountability Agent, please click on the official seal below:<\/h3>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" style=\"background-color:#f0f3f4\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" style=\"font-size:23px;font-style:normal;font-weight:600\">Transparency<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\">We recognize that it can be difficult and overwhelming for people to understand all of the different ways that information about them can be observed, sensed, collected, shared, used, analyzed and transferred, so we use a variety of approaches to support our goal of making our practices transparent both to people about whom we process information as well as the regulators and their agents who review our practices. Key examples include:<\/h3>\n\n\n\n<ul style=\"font-size:14px;font-style:normal;font-weight:400\" class=\"wp-block-list\">\n<li style=\"font-size:14px\">Online Privacy \u2013 our&nbsp;<a href=\"https:\/\/www.msdprivacy.com\/ca\/en\/internet-privacy-policy\/\" target=\"_blank\" rel=\"noreferrer noopener\">Internet Privacy Policy<\/a>&nbsp;describes the ways in which we process information about people online;<\/li>\n\n\n\n<li style=\"font-size:14px\">Tracking Technologies \u2013 our&nbsp;<a href=\"https:\/\/www.msdprivacy.com\/ca\/en\/cookie-privacy-policy\/\" target=\"_blank\" rel=\"noreferrer noopener\">Global Online Tracking Policy<\/a>&nbsp; describes the ways in which our web sites and online services use cookies and other online trackers;<\/li>\n\n\n\n<li style=\"font-size:14px\">Contextual Notices \u2013 which we provide at the time you use or participate in our services.<\/li>\n\n\n\n<li style=\"font-size:14px\">Comprehensive Privacy Notices \u2013 these are intended to provide a thorough perspective on how our privacy practices apply to specific stakeholders.;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:400px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" style=\"background-color:#f0f3f4\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h2 class=\"wp-block-heading\" style=\"font-size:23px;font-style:normal;font-weight:600\">Data Subject Rights<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\">Please use&nbsp;<a href=\"https:\/\/dsr.msd.com\/DSR\/Canada\/English\/\" target=\"_blank\" rel=\"noreferrer noopener\">this form<\/a>&nbsp;for any request related to your personal data that we hold.<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:23px;font-style:normal;font-weight:600\">Transparency in our Privacy Program<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\">Our privacy notices are an important part of our approach to transparency in what we do with personal information.<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px\"><a href=\"https:\/\/www.msdprivacy.com\/ca\/en\/transparency-and-privacy\/\" target=\"_blank\" rel=\"noreferrer noopener\">More information about Transparency and Privacy at our company<\/a><\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\" style=\"background-color:#f0f3f4\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h2 class=\"wp-block-heading\" style=\"font-size:23px;font-style:normal;font-weight:600\">Questions About Privacy?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\"><strong>HUMAN HEALTH<\/strong><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\"><strong>E-mail:&nbsp;<\/strong>&nbsp;<a href=\"mailto:canada.privacy@msd.com\" target=\"_blank\" rel=\"noreferrer noopener\">Privacy Officer (Canada)<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px\"><strong>Write to us at:<\/strong><br>Privacy Officer (Canada)<br>Merck Canada Inc.<br>16750 Trans-Canada Highway<br>Kirkland, Quebec H9H 4M7 Canada<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\"><strong>ANIMAL HEALTH<\/strong><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\"><strong>E-mail:&nbsp;<\/strong>&nbsp;<a href=\"mailto:canada.privacy@msd.com\" target=\"_blank\" rel=\"noreferrer noopener\">Privacy Officer (Canada)<\/a><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:14px;font-style:normal;font-weight:400\"><strong>Write to us at:<\/strong><br>Privacy Officer (Canada)<br>Merck Animal Health (Intervet Canada Corp.)<br>16750 Trans-Canada Highway<br>Kirkland, Quebec H9H 4M7 Canada<\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:92%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:6%\"><div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/privacyseals.bbbprograms.org\/seal\/Confirmation\/394735765\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"438\" height=\"479\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2026\/08\/394735765_414ef7.svg\" alt=\"Confirmation seal\" class=\"wp-image-12593\" style=\"object-fit:cover;width:77px;height:85px\"\/><\/a><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/www.levelaccess.com\/a\/msd\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"90\" height=\"40\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2026\/08\/essential_access_icon_9a6c1b.jpg\" alt=\"This Web Accessibility icon serves as a link to download eSSENTIAL Accessibility assistive technology software for individuals with physical disabilities. It is being featured as part of a Disability Community Involvement initiative that reflects our commitment to Diversity, Inclusion,Corporate Citizenship and Social Responsibility.\" class=\"wp-image-12595\" style=\"width:90px;height:auto\"\/><\/a><\/figure><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/twitter.com\/MSDInvents\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"25\" height=\"26\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2026\/08\/icon_twitter.gif\" alt=\"\" class=\"wp-image-12596\" style=\"object-fit:contain;width:25px;height:26px\"\/><\/a><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30.1%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/www.linkedin.com\/company\/msd-global\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"25\" height=\"25\" src=\"https:\/\/www.merck.ca\/en\/wp-content\/uploads\/sites\/20\/2026\/08\/icon_linkedin.jpg\" alt=\"\" class=\"wp-image-12597\" style=\"object-fit:cover;width:25px;height:26px\"\/><\/a><\/figure><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:11px;font-style:normal;font-weight:400\">The Global CBPR System Certification Mark\u2122 is a trademark of the International Trade Administration\/Office of Global Data Policy and Privacy, used with permission.<\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Our Commitment to Privacy At our company, privacy begins with trust. In 2001, Merck &amp; Co., Inc., Rahway, NJ, USA, known as \u201cMSD\u201d, \u201cour company\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d established a Privacy Office to develop and oversee a global privacy program for our operations around the world. Our program is based on four privacy values that [&hellip;]<\/p>\n","protected":false},"author":1277,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"bdl_company_name":[],"bdl_item_external_link":[],"editor_notices":[],"footnotes":""},"class_list":["post-12579","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our Commitment to Privacy - Merck Canada<\/title>\n<meta name=\"description\" content=\"Our Commitment to Privacy\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.merck.ca\/en\/privacynotice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Commitment to Privacy - 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